Entity Resolution Infrastructure

Entity intelligence
for AI systems that make real decisions.

When AI can't reliably identify who it's dealing with, decisions break down. Tilores resolves entity ambiguity at the infrastructure level — built under production pressure, not for demos.

Available on AWS Marketplace · Other hyperscalers and on-premise also supported

Used by AI teams, risk teams, and data engineers at MediaPrint, Inato, Grover, and Cofinity-X
MediaPrint MediaPrint Inato Inato Grover Grover Cofinity-X Cofinity-X

The problem

Your records are scattered. Your systems disagree. Your decisions suffer.

Customer data sits in your CRM and your support tool and your data warehouse. Supplier data sits in your procurement system and your risk database and your accounting platform. Transaction data sits everywhere.

The same person, company, or transaction shows up in multiple places under multiple spellings. Records get duplicated. Relationships get missed. And every team in your business — fraud, compliance, marketing, analytics, AI — ends up working from a different version of reality.

The downstream cost is real. Duplicates inflate marketing spend and hide fraud rings. Fragmented records break KYC and create compliance gaps. And every AI system you run — fraud models, customer assistants, supply chain intelligence — produces outputs only as good as the entity data it retrieves from.

Fragmented
4 sources · no match
CRM Acme Inc.
⚠ No match
SHP Acme, Inc.
⚠ No match
ERP ACME INCORPORATED
⚠ No match
SUP acme incorporated
⚠ No match
↓ Golden Record
Golden Record
1 entity · 4 sources linked
Acme Inc.
ent_7f2a9b04
97% confidence
email contact@acme.com
phone +1 650 555 0100
CRMSHPERPSUP

AI you can't trust

Your fraud model, your customer assistant, your supply chain AI — all retrieving from fragmented records. Inconsistent inputs produce inconsistent outputs, and no amount of prompt engineering fixes a data problem.

Fraud you can't see

The same fraudster signs up three times under name variations. Your system treats them as three new customers.

Compliance you can't prove

KYC, AML, and sanctions screening fall apart when you can't reliably tell whether two records are the same entity.


How it works

One resolved view of every entity — updated as data arrives.

Tilores connects to your existing systems, matches records as they arrive, and maintains a single resolved view every team can read from. It sits as a layer in your stack — not a platform you rebuild around.

01

Real time, not batch

Records are matched as they arrive - sub-300ms ingestion, ~150ms query response. Your resolved data is never out of date. There is no overnight job, no waiting until Tuesday morning, no static snapshot.

02

Matching rules you can explain to a regulator

Rules are explicit, tunable, and auditable. You can show exactly why two records were linked. You can adjust precision and recall to fit your use case. No black box.

03

Sits as a layer in your stack

Tilores doesn't demand a sandbox. Source data flows in via GraphQL or pre-built connectors. Resolved entity events flow out to your data warehouse, your fraud platform, your AI applications - whatever you've already built.

GraphQL · entity resolution API
Query
# Resolve a company across all your sources
query {
  search(input: { name: "Acme Inc." }) {
    entities {
      id
      recordInsights {
        name:    newest(field: "name")
        email:   first(field: "email")
        phone:   first(field: "phone")
        sources: valuesDistinct(field: "source")
      }
    }
  }
}
Response
97ms
{
  "entities": [{
    "id": "ent_7f2a9b04",
    "recordInsights": {
      "name":    "Acme Inc.",
      "email":   "contact@acme.com",
      "phone":   "+1 650 555 0100",
      "sources": ["CRM", "ERP", "Shopify"]
    }
  }]
}

Use cases

Every use case, one platform

From fraud detection and KYC compliance to Customer 360 and AI pipelines — the same resolved entity graph powers every team.


AI

The data layer your AI needs — and that every team already depends on.

Every AI system you deploy — fraud detection, KYC automation, customer assistants, supply chain intelligence — depends on knowing who it's talking about. Not approximately. Exactly. The same entity across every system you have.

When your records are fragmented, your AI guesses. It returns inconsistent answers about the same customer, misses fraud connections that span systems, and hallucinates relationships that don't exist. The problem isn't the model. It's that the model has no reliable entity truth to retrieve from.

Tilores is the resolved entity layer underneath. Think of it as persistent entity memory for your AI — a real-time graph of every resolved person, company, and transaction that every model, agent, and RAG pipeline in your business can retrieve from consistently.

What this means for your AI stack

Entity memory for agents and RAG

Vector databases return semantically similar documents. Tilores returns the resolved entity — the unified, canonical view of a customer or company across all your sources. For questions like "who is this person?" you need entity resolution, not similarity scores. The two are complementary.

Always current, never stale

AI that retrieves from last week's batch job will confidently give wrong answers. Tilores resolves new records in under 300ms and updates the entity graph live — so every query returns current truth, whether your agent is checking a supplier risk score or a customer's fraud history.

Auditable, so your AI can explain itself

Every entity link is explicit and traceable. When a regulator asks why your AI flagged this entity or resolved that match, you can show exactly which records were linked and why. No black box. No "the model decided."


Why Tilores

Why Tilores, not the alternatives

You've considered
Vector databases (Pinecone, Weaviate, pgvector)
Tilores advantage
Vector databases answer "what documents are similar to this?" Tilores answers "who is this entity, across all my systems?" For AI that needs to reason about real-world people, companies, and transactions — you need entity resolution, not embeddings. The two are complementary.
You've considered
Graph databases (Neo4j, Amazon Neptune)
Tilores advantage
Graph databases lack native fuzzy matching — a misspelled name silently misses the right entity without bolting on a separate search engine. They also struggle to enforce clean entity boundaries in large, interlinked datasets, making it hard to guarantee that retrieved records belong to exactly one customer. Tilores is purpose-built for entity resolution: fuzzy matching is built in, every entity graph has clean auditable boundaries, and GDPR compliance features come standard.
You've considered
Building it in-house
Tilores advantage
Faster to deploy, no maintenance burden, scales past the 1M-entity wall most builds hit. Your engineers focus on your product, not on entity matching infrastructure.
You've considered
Bolting deduplication onto Elasticsearch
Tilores advantage
Tilores is built for entity resolution, not search. Consistent entity graphs, not best-effort matches. No recursive search problems at scale.
You've considered
MDM platforms
Tilores advantage
Tilores sits as a layer in your stack, not a platform you rebuild around. Real-time, not batch. GraphQL-native. Faster to deploy.
You've considered
Other ER vendors
Tilores advantage
More configurable matching rules. Real-time architecture. One platform that serves risk, Customer 360, and AI — not just compliance.

In head-to-head evaluations, Tilores has won on the hardest data — the noisy, partial, multilingual records no other solution could match reliably.


The team

A team that works alongside yours

Implementing entity resolution well is technical work. The teams who succeed with Tilores aren't the ones who buy the software and disappear - they're the ones who collaborate closely with our engineers to get the matching rules right for their data. Our team works that way by default.

"Accurate supplier data matching and normalization are essential foundations for meaningful data exchange in our ecosystem. Tilores' expertise in entity resolution aligns perfectly with our commitment to providing companies with the technical infrastructure they need to collaborate effectively while maintaining data sovereignty."
EW
Erik Wiegert
Head of Product & Release Management, Cofinity-X

Most deployments are running in weeks, not months.


See what resolved entity data does for your business — and your AI.

Whether you're building AI applications that need reliable entity data, or evaluating entity resolution to replace something that's stopped scaling — the fastest way to know if Tilores fits is to see it with your data.

Book a 30-min demo

30 minutes with our team to walk through your use case.

Get the Evaluation Build

Evaluate locally before deploying to AWS or on-premise.

Used by teams at Inato, Grover, Cofinity-X, and others.