Customer 360

Unify and sync customer data for a complete Customer 360 view

Turn scattered and siloed customer data into a unified Customer 360 view. Sync complete profiles to each department's source system to better serve customers, align internal teams, and inform product development.

The Challenge

Just 14% of companies successfully create a unified 360-degree customer view, and even less are about to leverage their 360° view to grow their businesses.

Implementing a 360 customer view typically involves complex data integrations, privacy and security concerns, high maintenance costs and resource requirements, and low user adoption.

Unify your scattered internal customer data in real-time

Scalable

Unify new and historical customer data, and build new use cases on top of it.

Automated

Sync unified customer data back to every source system without the engineering complexity or overheads.

Transparent

Query unified customer data with clear reasoning for each profile merge or relationship mapped.

Stitch your scattered and siloed customer data into a single unified customer profile, synced with each department's source system.

Unified Reporting

Unified customer data is synced to each department's source system so every team uses with the same customer data when it comes to reporting, cross-function planning, and streamlining operations.

Build independently

Internal departments can report and build on their unified customer data independently from within their source system, without relying on a data analytics team or waiting for developer resource.

Serve customers

A single unified view of your customers, updated in real-time, means sales, marketing and customer success can create personalised digital experiences to better serve your customers.

Capture fraud

Identify unusual patterns and potential fraud by querying a real-time stream of your unified customer data to match new sign-ups with existing customers or uncover relationships between users.

Inform product development

Leverage unified customer data made up of product usage, transactions and browsing behaviour to inform your product roadmap, and build new products that meet customer needs.

Get started with Tilores today

The API to unify scattered customer data in real-time.