Webinar: Using IdentityRAG with Customer Data for Enterprise LLM Applications

Unify scattered customer data into a single record

About

Unify

Unify stitches your scattered and siloed customer data into a single unified customer profile, synced with each department's source system.

Internal departments can report and build on their customer data independently, without relying on a data analytics team or waiting for developer resource.

Automated Preprocessing

Streamline the setup process by using probabilistic matching to automatically map inconsistent customer data.

Your data is cleaned, enriched and normalised without needing fine-tuning, training, or a data analyst. Test your unification parameters before putting into production with a simulated ingestion. Read Docs

Record Unification

Combine customer data from different source systems using fuzzy matching, even when attributes aren’t identical.

Each unified customer record can hold hundreds of connected records, all with clear justification behind each merge. Read Docs

Accuracy Boost (Golden Customer Record)

When multiple variations of a specific data point, like two phone numbers, exist within one unified customer record, Tilores automatically determines which is the most accurate and up-to-date, and then updates all source systems accordingly. Read Docs

Source System Sync

Merge scattered customer data from multiple source systems into a unified customer profile.

New customer data is automatically synced to other source systems, so each holds the most complete and up-to-date customer record. Read Docs

Record Search & Edit

Search for relevant customer data even with misspelled or limited inputs. Manually edit or delete data in one source system, with changes automatically reflected in others.

Review audit trails and justification why each customer record was unified, and adjust unification thresholds as needed. Read Docs

Start by unifying your customer data, and then build real-time use cases on top of it

Customer 360 View

Create a single unified view of your customer by combining their data from different source systems. Personalise experiences, improve customer service, and use for business planning. and reporting.

Real-Time Risk & Fraud Verification

Detect fraud at account creation by querying a real-time stream of your unified customer data to match new sign-ups to existing customers or uncover their relationships with other account holders.

Unify and build on top of your customer data in three steps

1. Connect your source systems

Connect your source systems using our globally distributed GraphQL API or prebuilt connectors like Salesforce, Hubspot or Snowflake. Before ingestion, all customer data is cleansed, normalised, and enriched to match a unified schema. Read Docs

2. Unify your customer data

Unify your customer data and sync back to source systems. Understand the rationale behind unified records or relationship mapping, and adjust parameters to align with your business needs. Read Docs

3. Report or build your data application

Each source system is up-to-date so internal departments can report and build on their customer data independently, without relying on a data analytics team or waiting for developer resource. Use Cases

Get started with Tilores today

The API to unify scattered customer data in real-time.