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Use Case

Customer 360

Unify all interactions, purchases, and touchpoints into a single entity — regardless of how customers have identified themselves across your systems.


The Problem

Your customer exists as "Sarah Johnson" in the CRM, "S. Johnson" in Shopify, "SARA JOHNSON" in the ERP, and "sarah@johnson.me" in the support system. No single system has the full picture, and your team makes decisions on incomplete data.

The Tilores Solution

Tilores creates a unified entity profile by matching records across all your systems in real-time. Every interaction, purchase, and support ticket is linked to the right customer — even when the data doesn't match exactly.


Benefits

Why teams choose Tilores

Single source of truth for every customer across all systems

Real-time updates as new data arrives — no batch delays

Complete interaction history from CRM, e-commerce, support, and more

Confidence scores on every match for transparency


Key Features

Relevant capabilities

Automatic DeduplicationPrebuilt ConnectorsReal-Time ResolutionPrivacy by Design

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