Know your customer
across every touchpoint
E-commerce customers create accounts with different emails, check out as guests, and return from different devices. Tilores resolves those identities in real time — so you can detect fraud, personalise recommendations, and honour deletion requests without chasing records across ten systems.
Where e-commerce teams use Tilores
Detect customers creating multiple accounts to exploit welcome offers or exploit refund policies — resolved by device fingerprint, address, and payment instrument.
Collapse guest checkouts, loyalty accounts, and CRM entries into a single customer profile that every team can query.
Find and delete every record linked to a customer across all your systems in a single API call — with a full audit trail.
Feed your recommendation engine with resolved identity data, not fragmented records that treat the same person as ten different users.
Identify serial returners and wardrobers even when they use different accounts, addresses, or payment methods.
Resolve seller entities across your marketplace to detect coordinated review manipulation, ban evasion, and counterfeit rings.
Talk to us about e-commerce
Book a demo or get the evaluation build to test Tilores on your own customer data.