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Use Case

Your MDM is only as good as
its entity resolution

Entity resolution is the engine inside every MDM platform. Most MDM platforms run it slowly — on batch schedules — and with weak matching logic that misses anything that doesn't look exactly right. Tilores resolves in real time with a proprietary matching engine that handles the messy, real-world data your MDM misses.


The Hidden Weakness in MDM

Every MDM platform promises a single source of truth. Nearly all of them build that truth on batch entity resolution — a scheduled job that matches and deduplicates records every few hours, or overnight.

The result: a golden record that's accurate as of last night. When a customer changes their address, a company changes ownership, or a new account opens — none of your downstream systems know until the next batch runs.

Tilores is a real-time entity resolution layer. It can sit beneath your existing MDM platform to keep golden records current, or replace the MDM stack entirely for teams that need a leaner, API-first approach.

Batch ER vs. real-time ER in MDM
Matching quality Rule-based: misses variations, typos, and format differences Proprietary engine: transforms and normalises before matching
Golden record freshness Hours or days old Current at query time
New record visible Next batch run In <150ms
Relationship changes Missed until next job Detected immediately
Regulatory reporting Point-in-time snapshot Current state on demand
Traditional MDMTilores

Deployment

Use Tilores alongside your MDM — or replace it

Extend your existing MDM

Keep Informatica, Reltio, TIBCO, or whichever platform you've invested in. Add Tilores as a real-time resolution layer in front of it — so operational systems get live golden records while your MDM handles governance, stewardship workflows, and compliance reporting.

No rip-and-replace — preserves existing MDM investment
Real-time resolution feeds CRM, ERP, and decisioning systems
MDM retains authority for stewardship and master record publishing
Eliminates the batch lag problem without changing governance models
Replace with a leaner stack

For teams building from scratch, migrating off legacy MDM, or operating in a single entity domain (customers, counterparties, suppliers), Tilores provides entity resolution, golden record assembly, and a query API — without the complexity or cost of a full MDM platform.

Deploy on AWS in days, not a multi-month MDM implementation
API-first — no thick client, no proprietary tooling to learn
Resolution, deduplication, and golden record in one service
Pay for unified records, not raw data volume

Matching Engine

Better matching quality —
not just better speed

MDM platforms typically use rigid, rule-based matching: if two fields don't match within a defined threshold, the records stay separate. That works for clean, standardized data. Real-world enterprise data is never that clean.

Tilores uses a proprietary matching engine that transforms and normalises data before it ever reaches the matching step. Inconsistent phone formats, address abbreviations, name variants, transliterations, and encoding differences are resolved in the pre-processing layer — so the matching algorithm is comparing apples with apples.

The result: significantly higher match recall. Records that would be silently missed by your MDM — and end up as phantom duplicates — are correctly resolved into a single golden record.

Records that look different — but are the same entity
Company name variants
ACME CorporationAcme Corp.ACME COA.C.M.E. GmbH
Tilores resolves all four to the same golden record
Name with transliteration
Johann MüllerJohannes MuellerJ. MullerMÜLLER, J.
Tilores resolves all four to the same golden record
Address normalisation
100 Main St, Apt 2B100 MAIN STREET #2B100 Main St.100 Main Street Apartment 2B
Tilores resolves all four to the same golden record
Phone format differences
+1-555-123-45675551234567001 555 123 4567(555) 123-4567
Tilores resolves all four to the same golden record
Data Transformation Layer

Before matching begins, Tilores normalises phone formats, standardises address fields, strips legal suffixes from company names, and resolves encoding differences. Your source data arrives as-is — the transformation happens inside Tilores.

Probabilistic Confidence Scoring

Every match decision returns a confidence score across the attributes that drove it. No black-box verdicts — your data stewards see exactly which fields matched, at what weight, and why two records were linked or kept separate.

Configurable Match Thresholds

Different domains have different risk tolerances. Tune match sensitivity per entity type — tighter thresholds for high-stakes compliance domains, broader for customer deduplication. No one-size-fits-all rule engine.


Where It Applies

MDM use cases that need real-time resolution

🏦
Financial Services — Connected Clients

Regulators require institutions to know which clients are connected — same beneficial owner, related counterparties, shared control. Batch MDM misses relationship changes between runs. Tilores surfaces them the moment data arrives.

🔀
M&A and System Consolidation

Post-merger data integration means resolving two entity populations that have never talked to each other. Tilores deduplicates across systems in real time — no months-long batch reconciliation project.

🏭
Supplier and Product MDM

The same supplier appears under five names across procurement, finance, and logistics. Tilores resolves them into one golden record and keeps it current as company details, contacts, and certifications change.

🏥
Patient and Member Identity

Healthcare and insurance organisations need a single, accurate patient or member view across every system of record. Errors in identity resolution have real consequences — Tilores makes resolution explainable and auditable.

🌐
Customer MDM for Enterprise

Enterprise customers exist across CRM, ERP, support, finance, and partner portals. Tilores creates and maintains one golden record per customer — queryable from any system without waiting for overnight sync.

⚖️
Regulatory and Compliance Reporting

GDPR deletion requests, AML reporting, credit concentration limits — all require knowing the current, complete picture of an entity. Stale batch MDM creates compliance gaps. Tilores gives you current state on demand.


How It Works

Resolution at the moment data arrives

1
Ingest from Any Source

Records arrive from CRM, ERP, data warehouse, or any upstream system. Tilores accepts them via API or streaming connector.

2
Real-Time Matching

Each record is fuzzy-matched across your entire entity population in under 150ms — names, IDs, addresses, and custom attributes.

3
Golden Record Update

If a match is found, the golden record is updated immediately. If not, a new entity is created. No batch window. No lag.

4
Query from Anywhere

Downstream systems — CRM, ERP, compliance tools, AI agents — query the current golden record via GraphQL API at any time.


Technical Fit

Built to integrate with your existing stack

Latency <150ms p99 — fast enough for operational systems, not just analytics pipelines
Matching Fuzzy match across name variants, typos, transliterations, and format differences — configurable thresholds per domain
Deployment Available on AWS Marketplace. On-premise also supported for regulated environments.
API GraphQL API. Query by any attribute — name, ID, email, address, or custom identifiers
Explainability Every match returns source records, matched attributes, and confidence scores — full audit trail for stewardship and compliance
Existing MDM Works alongside Informatica, Reltio, TIBCO, and custom platforms. Tilores can act as the real-time resolution layer while your MDM handles governance
Example — resolve entity and retrieve golden record
query MDMResolve($input: SearchInput!) {
  search(input: $input) {
    entities {
      id
      score
      hitScore
      records {
        id
        source
        name
        address
      }
    }
  }
}

# Variables
{
  "input": {
    "parameters": {
      "name": "Acme Corporation"
    }
  }
}

Explore

Related use cases


Stop rebuilding truth from
yesterday's batch run

See how Tilores keeps your golden records current in real time. Available on AWS Marketplace.