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Build vs Buy

The real cost of building
entity resolution in-house

Matching customer data yourself means maintaining fuzzy-matching rules, a real-time search stack and drift monitoring — and still not knowing if accuracy is improving. Tilores unifies it all behind one API, with matching you can tune and measure.

in-house/entity-resolution · main live
Your in-house pipeline
0
Matching rules maintained
0 +3 wk
Open data-quality incidents
0
ENG hrs / yr
// ongoing tasks
  • Fuzzy-match threshold drift · source B URGENT
  • Re-index blocking keys after schema change BLOCKED
  • Golden-record merge conflicts WORKING
  • False-positive dedup review WEEKLY
  • Reconcile customer schema across 6 sources MONTHLY
Complexity index 72%

Used by AI teams, risk teams, and data engineers at MediaPrint, Inato, Grover, and Cofinity-X

Exiger MediaPrint Inato Grover Cofinity-X
What's really at stake

Build vs Buy: every stage you'd own

Building entity resolution means owning all twenty stages below. Flip Tilores on and watch what's actually yours to run.

You own 20 stages
You
Send your records
Push records from CRM, billing, support — any source.
01
Tilores handles all 18 stages
Matching, clustering, golden records, real-time search, event streams, high availability, backups, deployment, monitoring and compliance — one API, one call.
02 Ingest
Ingestion & schema mapping
Reconcile every source into one shared data model.
03 Prep
Normalization
Standardize names, addresses, phones, emails, dates.
04 Matching
Blocking & candidate gen
Group likely matches so you never compare all-to-all.
05 Matching
Fuzzy matching
Typos, nicknames, transliterations, formatting variance.
06 Matching
Rule & weight tuning
Tune match rules and field weights, re-test on real data.
07 Matching
Match scoring
Score every candidate pair and pick a defensible threshold.
08 Resolution
Entity clustering
Link records into one entity — transitively, at scale.
09 Resolution
Golden-record assembly
Survivorship rules build one trusted record per entity.
10 Delivery
Real-time search API
Sub-150ms lookups by name, email, or any attribute.
11 Delivery
Incremental updates
Re-resolve on the fly as records stream in and change.
12 Delivery
Interfaces & event streams
GraphQL mutations + entity events: create, update, merge, split.
13 Improve
Conflict & merge review
Handle over-merges and splits without breaking history.
14 Improve
Drift & accuracy monitoring
Prove whether match quality is going up or down.
15 Infra
High availability
Multi-datacenter failover and peak-load capacity.
16 Infra
Backup & restore
Snapshot a constantly-changing graph; provable RTO/RPO.
17 Infra
Scaling & throughput
Millions of records, traffic spikes and full re-indexes.
18 Infra
Deployment & upgrades
Infrastructure-as-code, zero-downtime, parallel test env.
19 Compliance
Security & compliance
SOC 2, GDPR, encryption, deletion, DSAR and explainability.
You
Receive resolved entities
Deduplicated golden records + relationships, ready to use.
20

// how long does "build" really take?

~3 yrs
to a first working version
6
people — 4 eng, 1 PM, 1 QA

That's what it took to build the first version of Tilores — with a team that had already built a consumer credit bureau. The matching logic is the easy part; the years go into everything around it.


One platform

Continuous resolution, zero heavy lifting

One endpoint, one data model, and matching you can actually reason about.

01

One API, the whole pipeline

Ingestion, normalization, matching, clustering, golden records and real-time search — through a single endpoint. No pipeline to build or run.

02

Matching you can tune

Adjust rules and field weights to fit your data — without rebuilding a matching engine or retraining a model from scratch.

03

Real-time at scale

Sub-150ms lookups across millions of records. Proven at 110M+ records resolved into 60M entity clusters.

04

Deploy in your own cloud

Run on AWS or on-premise, SOC 2-compliant and GDPR-ready — your data stays in your environment.


The hidden work

Matching real-world identities is harder than it looks

Customer data arrives in every format imaginable. Even wiring up matching libraries yourself, accuracy stays inconsistent — and without monitoring, you can't tell which setup performs best. Here's what teams underestimate.

01

Messy, inconsistent data

Typos, abbreviations, missing fields and free-text formatting make naive matching fail on the first real dataset.

02

The same person, many ways

"Bob" and "Robert", maiden names, transliterations, swapped name orders — all the same entity, none of them equal.

03

Cross-system variants

CRM, billing, support and product each model a customer differently. Reconciling them is a project on its own.

04

Scale breaks naive matching

Comparing every record to every other is O(n²). Blocking and indexing become their own engineering effort.

05

Real-time expectations

Product and support need sub-150ms answers, not an overnight batch job — that raises the infrastructure bar sharply.

06

Accuracy you can't see

Without evaluation tooling there's no reliable way to know whether a rule change made matching better or worse.

07

Constant drift

New sources, new formats and changing data mean hand-tuned rules rot — accuracy quietly degrades over time.

08

The compliance burden

SOC 2, GDPR and data-residency for a system holding all your customer data land squarely on your team.

These are the same problems Tilores already solves — without you maintaining matching rules or manually tracking accuracy.


Good intentions

Why teams try to build — and what they learn too late

Most builds start with good reasons: control, customization, and perceived savings. Then they turn into fragmented pipelines, unpredictable accuracy, and hundreds of engineering hours. Tap a card for the reality.

Skip the rebuild. See it on your data.

Book a demo and we'll resolve a sample of your own records live — so you can see exactly how Tilores matches, deduplicates and returns golden records with accuracy you can measure.

Side by side

Build vs Buy: what's really at stake

Ten dimensions, two paths, the same goal.

Dimension
Build · in-house
Buy · Tilores
01 Setup time
1–3 yrs

A seasoned team of six took ~3 years to build the first version of Tilores.

< 24 h

Live in under 24 hours with instant API access.

02 Match accuracy
Inconsistent

Depends on in-house expertise; hard to measure or trust.

Tunable

Configurable rules with accuracy you can measure and prove.

03 Maintenance
24/7 ops

Ongoing monitoring, re-tuning and QA to prevent silent drift.

Zero ops

Fully managed — we handle monitoring, tuning and ops, so you don't.

04 Scalability
Bottlenecks

Complex DevOps and constant re-indexing as volume grows.

Millions

Proven across 110M+ records — scales automatically.

05 Real-time latency
Hard to hit

Sub-second search at scale needs serious infrastructure.

<150ms

Sub-150ms lookups by any attribute, at scale.

06 Rule tuning
Brittle

Hand-tuned rules that are risky to change and easy to break.

Versioned

Adjust and roll back matching logic safely.

07 Metrics & visibility
Guesswork

Difficult to benchmark or detect a regression.

Built-in

Evaluation and tracking built in — measure gains over time.

08 Engineering support
Internal only

Your team debugs matching issues alone.

Dedicated

Our team monitors, resolves and optimizes with you.

09 Compliance
DIY audits

Regular audits, documentation and certification on you.

Certified

SOC 2-compliant and GDPR-ready by default.

10 Total cost
Unbounded

Unpredictable, rising with infra, maintenance and staffing.

Predictable

Transparent, usage-based pricing per resolved record.

Building in-house can make sense for highly specialized or IP-sensitive systems. Everyone else loses time maintaining matching rules, debugging edge cases, and guessing whether accuracy is improving. Tilores gives you a unified system that resolves entities in real time — and proves it with metrics.


Focus on your product, not the pipeline.

Start resolving scattered customer data in real time — with matching you can tune and accuracy you can measure — without rebuilding it from scratch.